IP TELEPHONY SYSTEMS SOLUTIONS

Voice over IP simplifies telecom by placing your calls over your computer network instead of over a separate traditional PBX voice system. In placing a call, you pick up the phone; your voice is converted into data packets to be sent over your computer network resulting in significant capital and operational cost savings as well as productivity enhancements.

It is a common misperception that VoIP means voice over the internet. IP actually stands for Internet Protocol, which is essentially the language used to transmit your voice over a data network. When the data packets leave your facility you could route the packets over the public internet, but you may encounter the voice quality problems typical of some VoIP solutions.

We recommend sending packets over a private line to a service provider, who will then forward it onto the traditional public phone network at one low rate. By using a private line, we can control voice quality with Cisco QOS software, which prioritizes voice over data so that the voice comes through clear and uninterrupted. The call quality is outstanding.